Allied Solutions works with credit unions to align them with insurance companies to offer personalized insurance plans for credit union members.
Contact Information for Insurance Companies
- Franklin Madison Group
- Insurance Products: Accidental Death & Dismemberment (AD&D), Hospital Accident Plan (HAP) and Recuperative Care (RC)
- Website: https://fmservice.com
- Service:
- AD&D: Call toll-free 877-309-6576 weekdays, 8 a.m. to 9 p.m. EST. For faster service on the call, tell members to provide the coverage ID located within the billing descriptor (9-digit number starting with 6 or 7).
- HAP: Call toll-free 877-517-0555 weekdays, 7 a.m. to 8 p.m. CST. For faster service on the call, tell members to provide the coverage ID located within the billing descriptor (9-digit number starting with 6 or 7).
- RC: Call toll-free 877-629-6037 weekdays 7 a.m. to 8 p.m. CST. For faster service on the call, tell members to provide the coverage ID located within the billing descriptor (9-digit number starting with 6 or 7).
- Travelers
- Insurance Products: Auto Insurance, Home Insurance, Renters Insurance, Condo Insurance, Boat and Yacht Insurance, Umbrella Insurance
- Website: Click here
- Service:
- Auto/Home Insurance: Members can call 1-855-569-1107 to speak to a licensed insurance representative.
**Please note: Members who have a contributory policy (amount beyond the no-cost $1,000 AD&D) will continue to receive their coverage/servicing through TruStage until May 1, 2026.**
FAQ:
Q: How do these insurance providers contact members?
A: Through direct mail and email.
Q: If a member approaches me with questions about information they may have received or seen, what should I tell them?
A: “Our credit union considers insurance an important part of your financial well-being. We’ve chosen to join with Allied Solutions to help protect what matters most in your life.”
Q: Do we have anything on our website about this?
A: Yes! It will be coming soon.