Provides cash benefits for hospitalization and recovery to the insured upon release from the hospital, in the event the insured is hospitalized by a covered injury or illness.
Account Types
Share/Share Draft/Credit Card
Eligibility
- Insured and Spouse or Domestic Partner: 18 and older
- Dependent children: birth to 25 years who rely on the Primary Insured for more than 50% of support
- No termination age; however, Recuperative Care benefits reduce 50% at age 65 or older, and by an additional 25% at age 75 or older, regardless of age at enrollment
Cash Benefits
- Pays $400 Daily Hospital Confinement (Injury) cash benefit daily for up to 365 days
- Pays $200 Daily Hospital Confinement (Illness) cash benefit daily for up to 365 days
Family Coverage
Spouse
- Spouse/Domestic Partner – Pays $200 Daily Hospital Confinement (Injury) cash benefit daily for up to 365 days
- Spouse/Domestic Partner – Pays $100 Daily Hospital Confinement (Illness) cash benefit daily for up to 365 days
Dependent Children
- Each dependent child – Pays $100 Daily Hospital Confinement (Injury) cash benefit daily for up to 365 days
- Each dependent child – Pays $50 Daily Hospital Confinement (Illness) cash benefit for up to 365 days
Pregnancy Limitation Period 10 Months
Exclusions
Some exclusions apply and will vary by state. Consult the Certificate/Policy of Insurance for a complete list of applicable exclusions.
FAQs
Q: I have health insurance through my employer. Why do I need Recuperative Care as well?
A: Your health insurance pays for medical procedures, while Recuperative Care pays a daily cash benefit while you recover from a covered injury or illness.
Q: I have 24 Hour Injury Protection Insurance. Why do I need Recuperative Care as well?
A: Recuperative Care pays in addition to 24-Hour Injury Protection Insurance. It pays for hospitalization due to an illness as well as injury. 24 Hour Injury Protection provides a benefit for hospitalization due to an Injury, and Daily Hospital Confinement also provides a benefit to help with recovery.
Q: Are there any restrictions on how I can spend my cash benefits?
A: The benefit is paid directly to you and you can use it however you like. When you are home from the hospital, you can use it to pay monthly bills, recovery expenses, or anything else you want.
Q: If I go to the hospital for elective surgery, can I file a claim?
A: No. This insurance pays you cash while you get well only for each day that your doctor has kept you in the hospital for covered injuries and illnesses.
Q: Do I have to take a medical exam or answer a lot of health questions?
A: No. There are no medical questions or physical exams required to qualify for this insurance.
Q: How much coverage can I get? Can I insure my family, too?
A: You can be covered for $400 for each day of hospitalization; or $200 for illness. You may also choose family coverage, which protects your spouse and dependent children at a reduced benefit amount. See your Certificate/Policy of Insurance for specific amounts.
Q: Can I be turned down for this insurance?
A: No. Your coverage is guaranteed provided you are 18 years of age or older.
Q: Is there an age cut off?
A: There is no termination age for you, your spouse or domestic partner; however, benefits reduce by 50% at the age of 65 or older, and by an additional 25% at age 75 or older, regardless of age at enrollment.
Q: When does my coverage begin?
A: The policy’s effective date is shown on your Certificate/Policy of Insurance.
Q: How long does it take before I receive my Certificate/Policy of Insurance?
A: It takes about 30 days from the time the enrollment form is received to process and issue the Certificate/Policy of Insurance.
Q: What if I decide to cancel?
A: If you choose not to keep your insurance, simply call toll-free 1-877-629-6037, and your insurance will be canceled.
Q: How will I be billed?
A: Share/Share Draft/Credit Union. Premiums will be automatically debited from your account monthly. These transactions will be reflected on your statement.
Q: How do I file a claim?
A: To file a claim, call your Plan Administrator at 877-629-6037 weekdays 7:00 a.m. to 8:00 p.m. CT or visit https://fmservice.com.
Q: How will my members identify the insurance coverage charge on their statements?
A: Franklin Madison Group is the third-party administrator for the insurance carrier providing premium billing and other services on behalf of the carrier. Franklin Madison facilitates the premium debit or charge and may be indicated on the bill. Please refer all insurance questions to Franklin Madison at 877-629-6037. For faster service, please provide the coverage ID located within the billing descriptor (9-digit number starting with 6 or 7). Or visit https://fmservice.com.
Q: May my credit union representative call customer service on my behalf?
A: To maintain the privacy of the insured, information can only be provided if the primary insured is present to give consent.
Q: How long will it take to process my claim?
A: The claims are processed within five days of the Plan Administrator receiving the appropriate information and documentation in their offices. Once processed, the claim is then forwarded to the underwriter for determination of benefits.